Dintero incident

Degraded service for some users

Notice Resolved View vendor source →

Dintero experienced a notice incident on January 10, 2024 affecting Orders, lasting 5h 19m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2024, 08:38 AM UTC
Resolved
Jan 10, 2024, 01:57 PM UTC
Duration
5h 19m
Detected by Pingoru
Jan 10, 2024, 08:38 AM UTC

Affected components

Orders

Update timeline

  1. investigating Jan 10, 2024, 08:38 AM UTC

    We are currently investigating this issue.

  2. monitoring Jan 10, 2024, 09:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Jan 10, 2024, 12:21 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Jan 10, 2024, 01:44 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Jan 10, 2024, 01:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jan 10, 2024, 01:57 PM UTC

    This incident has been resolved.