Dintero incident

Degraded service for some users

Minor Resolved View vendor source →

Dintero experienced a minor incident on September 15, 2022 affecting Discount & Reward, lasting 5h 36m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2022, 07:43 AM UTC
Resolved
Sep 15, 2022, 01:20 PM UTC
Duration
5h 36m
Detected by Pingoru
Sep 15, 2022, 07:43 AM UTC

Affected components

Discount & Reward

Update timeline

  1. investigating Sep 15, 2022, 07:43 AM UTC

    We are currently investigating this issue.

  2. identified Sep 15, 2022, 11:14 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 15, 2022, 01:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 15, 2022, 01:20 PM UTC

    This incident has been resolved.