DigitalOcean experienced a minor incident on August 4, 2026 affecting Global and Billing, lasting 5h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 04, 2026, 04:13 PM UTC
Our Engineering team is investigating an issue affecting Spaces Cold Storage billing. During this time, customers with cold storage buckets may see incorrect values reflected in their daily usage and current invoices. We apologize for the inconvenience and are actively working to resolve the issue. We will provide an update as soon as more information becomes available.
- identified Aug 04, 2026, 06:52 PM UTC
Our Engineering team has identified the issue affecting Spaces Cold Storage billing. The team is actively working on a fix to resolve the issue. We apologize for the inconvenience and will provide another update as soon as more information becomes available.
- monitoring Aug 04, 2026, 08:44 PM UTC
Our Engineering team has implemented a fix for the issue affecting Spaces Cold Storage billing and is currently monitoring the situation. Customers with cold storage buckets should no longer see incorrect values reflected in their daily usage and current invoices. We will post an update as soon as the issue is fully resolved.
- resolved Aug 04, 2026, 09:42 PM UTC
As of 21:06 UTC, our Engineering team has resolved the issue affecting Spaces Cold Storage billing. An error in our billing processing system caused incorrect values to be reflected in daily usage and current invoices for customers with cold storage buckets. Our team identified and corrected an issue with the billing data sync, ensuring accurate usage reporting. If you continue to experience any issues, please open a ticket with our Support team. We apologize for any inconvenience this may have caused.