DigitalOcean experienced a minor incident on July 29, 2026 affecting Model Services, lasting 12h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 29, 2026, 05:56 PM UTC
We are currently investigating this issue.
- investigating Jul 29, 2026, 09:41 PM UTC
Our Engineering team is investigating reports of empty or broken responses impacting Kimi-K3. At this point, users may experience degraded response quality, specifically empty or broken outputs (including repeated characters), when querying the Kimi-K3 service. We apologize for the inconvenience and will share an update once we have more information.
- resolved Jul 30, 2026, 06:15 AM UTC
Our Engineering team has resolved the issue causing empty or broken responses from Kimi-K3. If you continue to experience any problems, please open a ticket with our Support team. We apologize for any inconvenience this may have caused.