DigitalOcean incident

Serverless Inference - Gemma4 Latency Issues Causing Timeouts & Slow Responses

Minor Ongoing View vendor source →

DigitalOcean is currently experiencing a minor incident affecting Inference, which began 13h ago. The vendor's full update timeline is below.

Started
Jul 13, 2026, 07:04 PM UTC
Resolved
Ongoing
Duration
● 13h 19m
Detected by Pingoru
Jul 13, 2026, 07:04 PM UTC

Affected components

Inference

Update timeline

  1. identified Jul 13, 2026, 07:04 PM UTC

    We are currently experiencing an issue where customers using the Gemma 4 model on our Serverless Inference and Dedicated Inference platforms may experience severe latency or request timeouts. Our engineering team has identified a backend configuration issue as the root cause, which is temporarily degrading performance. We are actively working on a fix to restore normal response times and will provide another update as soon as the mitigation is in place

  2. monitoring Jul 13, 2026, 10:24 PM UTC

    A fix has been deployed to resolve the backend configuration issue. We are closely monitoring system performance to ensure full recovery and normal response times for all Gemma 4 inference workflows.