DigitalOcean incident

GradientAI: Agent Platform Playground Interaction Errors

Major Resolved View vendor source →

DigitalOcean experienced a major incident on May 12, 2026 affecting Gradient AI, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 10:50 AM UTC
Resolved
May 12, 2026, 11:37 AM UTC
Duration
47m
Detected by Pingoru
May 12, 2026, 10:50 AM UTC

Affected components

Gradient AI

Update timeline

  1. investigating May 12, 2026, 10:24 AM UTC

    We are currently investigating an issue affecting the GradientAI Agent Platform Playground. Users may see a “Something went wrong” error for all agent interactions in the Playground. Agent functionality through API endpoints remains unaffected. We are actively working to identify the cause and will provide an update as soon as more information is available.

  2. identified May 12, 2026, 10:50 AM UTC

    The issue affecting the GradientAI Agent Platform Playground has been identified by our engineering team. A fix is being implemented to resolve this issue.

  3. identified May 12, 2026, 11:14 AM UTC

    A fix has been deployed for the issue affecting the GradientAI Agent Platform Playground, and the service is now operating normally. We are monitoring to ensure stability.

  4. monitoring May 12, 2026, 11:36 AM UTC

    A fix has been deployed for the issue affecting the GradientAI Agent Platform Playground, and the service is now operating normally. We are monitoring to ensure stability.

  5. resolved May 12, 2026, 11:37 AM UTC

    This incident has been resolved.