MongoDB Cluster Creation

Update timeline

1. investigating Feb 12, 2026, 05:42 AM UTC

   Our Engineering team is investigating an issue with all events for MongoDB clusters in all of our regions. During this time, users may face issues with creation, fork and resize operations in the MongoDB clusters. We apologize for the inconvenience and will share an update once we have more information.

2. investigating Feb 12, 2026, 07:34 AM UTC

   Our engineering team continues to investigate the issue with create, fork and resize events failure for MongoDB clusters in all of our regions. We appreciate your patience and will post an update as soon as additional information is available.

3. identified Feb 12, 2026, 09:04 AM UTC

   Our engineering team has identified the cause of the issue with create, fork and resize events failure for MongoDB clusters in all of our regions and is actively working on a fix. We will post an update as soon as additional information is available.

4. monitoring Feb 12, 2026, 09:50 AM UTC

   Our Engineering team has implemented a fix to resolve the issue with MongoDB clusters and at this time, services should be functioning as expected. We're monitoring the situation and will post a final update once we confirm this is fully resolved.

5. resolved Feb 12, 2026, 12:06 PM UTC

   Our Engineering team has confirmed the full resolution of the issue with MongoDB Clusters. Thank you for your patience, and we apologize for any inconvenience. If you continue to experience any issues, please open a Support ticket right away.