DigitalOcean experienced a minor incident on March 17, 2026 affecting Agent Runtime, lasting 4h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 17, 2026, 03:00 PM UTC
Our Engineering team is investigating reports of Gradient AI model availability issues impacting multiple models. Users may experience issues with models availability, including Llama3.1-8b and Qwen3-32b, as well as embedding models such as GTE Large (v1.5), All-MiniLM-L6-v2, Multi-QA-mpnet-base-dot-v1, and Qwen3 Embedding 0.6B. Additionally, Guardrails are not available, affecting associated agents, and users attempting to run inference on the Llama3.3-70b model will see degraded performance. We apologize for the inconvenience and will share an update once we have more information.
- resolved Mar 17, 2026, 07:49 PM UTC
Our Engineering team has implemented a fix, the issues impacting model availability and performance have been resolved. All models, including those previously degraded, are back up and healthy. Service has been fully restored.