Gradient AI Platform agents and services Accessibility

Update timeline

1. investigating Mar 20, 2026, 08:50 AM UTC

   We are currently investigating issue affecting the accessibility of agents and services on the Gradient AI Platform. Users may experience failures or unresponsiveness when attempting to use these features. Our engineering team is actively working to identify the root cause and restore full functionality. We apologize for the inconvenience and will share an update once we have more information.

2. identified Mar 20, 2026, 09:51 AM UTC

   We’ve identified the issue and are currently working on restoring the services. We’ll continue to provide updates as progress is made.

3. identified Mar 20, 2026, 11:05 AM UTC

   We've identified the issue and are actively working to restore the affected services. We're making steady progress and closely monitoring the situation. Further updates will be shared as they become available.

4. monitoring Mar 20, 2026, 02:04 PM UTC

   A fix has been implemented and services have been restored. We are continuing to monitor the system to ensure stability. We will provide further updates if needed.

5. resolved Mar 20, 2026, 02:14 PM UTC

   Our Engineering team has implemented a fix, the issues impacting Gradient AI Platform have been resolved. All agents are back up and healthy. Service has been fully restored.