DigitalFyre incident

Connectivity issues with Dallas Cloud and West Coast

Minor Resolved View vendor source →

DigitalFyre experienced a minor incident on January 7, 2016, lasting 16h 43m. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2016, 07:56 AM UTC
Resolved
Jan 08, 2016, 12:39 AM UTC
Duration
16h 43m
Detected by Pingoru
Jan 07, 2016, 07:56 AM UTC

Update timeline

  1. investigating Jan 07, 2016, 07:56 AM UTC

    We are presently investigating an issue where users on the US West Coast and parts of the APAC region are unable to reach the Dallas Cloud. We are working with our Datacenter Partner on identifying and resolving the issue. We will provide more updates as they become available.

  2. resolved Jan 08, 2016, 12:39 AM UTC

    This issue has been resolved. We will provide our customers with a detailed RFO.