DigitalFyre experienced a notice incident on August 16, 2019 affecting Ashburn, VA, U.S. and Ashburn, VA, U.S., lasting 18h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 16, 2019, 02:17 AM UTC
It appears that the cooling system for the data center at Ashburn, VA was struck my lightning. The entire data center is offline. This not only impact us but everyone else within it. We are currently awaiting updates from the datacenter on the current status of the situation. Updates will be provided as soon as they become available.
- monitoring Aug 16, 2019, 02:00 PM UTC
Brief Description of the issue: Due to the severe weather in the area, the building's cooling system was severely damaged, and with the cooling system being a critical operation to the data center, they took action to minimize damage to hardware but powering off the equipment. This issue has affected DigitalFyre as well as a significant number of providers within the datacenter. Current Status: Services are coming back online. The data center is running on temporary cooling at this point. This status incident will remain open until full cooling is restored. At this time, all services are online and operational. More updates will be posted as they become available.
- resolved Aug 16, 2019, 08:37 PM UTC
Everything is now functional and back in order. The datacenter installed new cooling systems. We apologize for the inconvenience and thank you for your patience.