DigitalEd incident

Potential Möbius Service Disruption in Assignment Regrading

Minor Resolved View vendor source →

DigitalEd experienced a minor incident on November 30, 2023 affecting Americas and Asia Pacific and 1 more component, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2023, 08:06 PM UTC
Resolved
Nov 30, 2023, 09:07 PM UTC
Duration
1h
Detected by Pingoru
Nov 30, 2023, 08:06 PM UTC

Affected components

AmericasAsia PacificEurope, Middle East, Africa, and India

Update timeline

  1. investigating Nov 30, 2023, 08:06 PM UTC

    We are currently experiencing a service disruption in Möbius assignment regrading. Customers in all regions may be affected. Our team is working to identify the root cause and implement a solution. We will provide an update in the next hour.

  2. identified Nov 30, 2023, 08:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 30, 2023, 08:55 PM UTC

    A fix has been implemented and we are continuing to monitor for any further issues.

  4. resolved Nov 30, 2023, 09:07 PM UTC

    No further issues observed. This incident has been resolved.