DigitalEd incident

Mobius in North America is experiencing slowness

Minor Resolved View vendor source →

DigitalEd experienced a minor incident on November 25, 2024 affecting Americas, lasting 1h 55m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2024, 12:09 AM UTC
Resolved
Nov 25, 2024, 02:05 AM UTC
Duration
1h 55m
Detected by Pingoru
Nov 25, 2024, 12:09 AM UTC

Affected components

Americas

Update timeline

  1. investigating Nov 25, 2024, 12:09 AM UTC

    We are currently investigating a performance problem with Mobius in North America

  2. investigating Nov 25, 2024, 12:09 AM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 25, 2024, 12:38 AM UTC

    We're still investigating the incident.

  4. monitoring Nov 25, 2024, 01:00 AM UTC

    We've restarted a number of services and we're monitoring.

  5. monitoring Nov 25, 2024, 01:31 AM UTC

    Services are running normally, we're still monitoring.

  6. resolved Nov 25, 2024, 02:05 AM UTC

    Services are running normal.