DigitalEd incident

Möbius Service Disruption

Minor Resolved View vendor source →

DigitalEd experienced a minor incident on August 18, 2025 affecting Asia Pacific, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2025, 08:42 AM UTC
Resolved
Aug 18, 2025, 09:44 AM UTC
Duration
1h 1m
Detected by Pingoru
Aug 18, 2025, 08:42 AM UTC

Affected components

Asia Pacific

Update timeline

  1. investigating Aug 18, 2025, 08:42 AM UTC

    We are currently experiencing a service disruption across the Möbius platform in Asia-Pacific. Users may be affected by slow performance. Our team is working to identify the root cause and implement a solution. We will provide an update in the next 30 minutes.

  2. investigating Aug 18, 2025, 09:13 AM UTC

    We are continuing to investigate the issue. We will provide an update in the next 30 minutes.

  3. monitoring Aug 18, 2025, 09:29 AM UTC

    A fix has been implemented and we are continuing to monitor for any further issues.

  4. resolved Aug 18, 2025, 09:44 AM UTC

    No further issues observed. This incident has been resolved.