Digital Pigeon experienced a major incident on February 10, 2017, lasting 1h 59m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Feb 10, 2017, 02:14 AM UTC
We are being impacted by an issue with our underlying Amazon AWS infrastructure (status.aws.amazon.com). We are actively looking into mitigations and will update here.
- identified Feb 10, 2017, 02:30 AM UTC
Amazon engineers are working on the issue. Unfortunately the issue is out of our direct control, however we will keep you updated as more information become available.
- identified Feb 10, 2017, 03:14 AM UTC
Amazon engineers have identified the root cause of the network connectivity issues. Some connectivity has been restored and the engineers are continuing to work on the issue.
- monitoring Feb 10, 2017, 03:50 AM UTC
The Digital Pigeon app infrastructure is partially restored and the app is responding again. We are still waiting for official word from Amazon AWS that the underlying issues have been resolved.
- resolved Feb 10, 2017, 04:13 AM UTC
Amazon AWS has confirmed that the underlying network issues have been resolved.