Digital Pigeon incident

New uploads not appearing in the upload list

Minor Resolved View vendor source →

Digital Pigeon experienced a minor incident on September 17, 2017, lasting 10h 48m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2017, 03:23 AM UTC
Resolved
Sep 17, 2017, 02:11 PM UTC
Duration
10h 48m
Detected by Pingoru
Sep 17, 2017, 03:23 AM UTC

Update timeline

  1. identified Sep 17, 2017, 03:23 AM UTC

    We have identified an issue that is causing new uploads to not appear in your upload list when you refresh the upload list (or restart the app). Uploads can still be accessed from the activity view, emails, etc. A fix is being implemented and uploads should re-appear in the search list over the next few hours.

  2. monitoring Sep 17, 2017, 04:16 AM UTC

    The fix is now live. New uploads will appear as expected, uploads created in the last 12 hours will re-appear as they are indexed in the next few hours.

  3. resolved Sep 17, 2017, 02:11 PM UTC

    This incident has been resolved.