Digital Pigeon incident

We are investigating issues with the app not responding

Major Resolved View vendor source →

Digital Pigeon experienced a major incident on April 7, 2020 affecting Application and API Servers, lasting 1d 19h. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2020, 04:21 AM UTC
Resolved
Apr 09, 2020, 12:02 AM UTC
Duration
1d 19h
Detected by Pingoru
Apr 07, 2020, 04:21 AM UTC

Affected components

Application and API Servers

Update timeline

  1. investigating Apr 07, 2020, 04:21 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 07, 2020, 05:15 AM UTC

    The app is responding again, we are continuing to investigate the underlying cause.

  3. monitoring Apr 07, 2020, 10:16 AM UTC

    We believe we have identified the source of the issue and we are monitoring the fix.

  4. monitoring Apr 08, 2020, 04:38 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 09, 2020, 12:02 AM UTC

    This incident has been resolved.