Digital Pigeon incident

We are investigating issues accessing the app

Major Resolved View vendor source →

Digital Pigeon experienced a major incident on October 16, 2020 affecting Application and API Servers, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2020, 04:22 PM UTC
Resolved
Oct 16, 2020, 06:00 PM UTC
Duration
1h 37m
Detected by Pingoru
Oct 16, 2020, 04:22 PM UTC

Affected components

Application and API Servers

Update timeline

  1. investigating Oct 16, 2020, 04:22 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 16, 2020, 04:40 PM UTC

    The app is responding again. We are continuing to investigating the potential root cause of the issue.

  3. monitoring Oct 16, 2020, 04:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 16, 2020, 06:00 PM UTC

    We are closing the incident as the app has been stable for the last hour.