Digital Pigeon incident

Scheduled upgrade of application has caused an issue preventing access

Major Resolved View vendor source →

Digital Pigeon experienced a major incident on December 18, 2021 affecting Application and API Servers, lasting 5h 4m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2021, 04:50 AM UTC
Resolved
Dec 18, 2021, 09:55 AM UTC
Duration
5h 4m
Detected by Pingoru
Dec 18, 2021, 04:50 AM UTC

Affected components

Application and API Servers

Update timeline

  1. investigating Dec 18, 2021, 04:50 AM UTC

    We are currently investigating the cause.

  2. monitoring Dec 18, 2021, 06:34 AM UTC

    A fix has been implemented and we are monitoring the servers.

  3. resolved Dec 18, 2021, 09:55 AM UTC

    Issues have been resolved, application functioning normally.