Digital Pigeon incident

We are investigating issues with the app not responding to requests

Minor Resolved View vendor source →

Digital Pigeon experienced a minor incident on January 10, 2018, lasting 3h 3m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2018, 08:29 PM UTC
Resolved
Jan 10, 2018, 11:33 PM UTC
Duration
3h 3m
Detected by Pingoru
Jan 10, 2018, 08:29 PM UTC

Update timeline

  1. investigating Jan 10, 2018, 08:29 PM UTC

    We are investigating issues with the app not responding to requests. Please stay tuned for updates...

  2. investigating Jan 10, 2018, 10:26 PM UTC

    We are continuing to investigate the cause of the issues. Our apologies for the inconvenience.

  3. resolved Jan 10, 2018, 11:33 PM UTC

    It would appear that CNN hot-linked to a controversial video causing a huge spike (many times our previous peak load) in requests to our web servers. Unfortunately this saturated our servers and caused the app to become unresponsive. The app is fully operational again and we'll be making some improvements to make sure they next time this happens it doesn't drown the site in requests. Our apologises for the inconvenience.