Digital Pigeon incident

Major Service Interruption

Major Resolved View vendor source →

Digital Pigeon experienced a major incident on May 27, 2018 affecting Application and API Servers, lasting 4h 48m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2018, 11:45 PM UTC
Resolved
May 28, 2018, 04:34 AM UTC
Duration
4h 48m
Detected by Pingoru
May 27, 2018, 11:45 PM UTC

Affected components

Application and API Servers

Update timeline

  1. investigating May 27, 2018, 11:45 PM UTC

    We are currently experiencing a major service interruption that is preventing access to the application. Investigations are currently under way.

  2. identified May 27, 2018, 11:58 PM UTC

    The issue has been identified and we are working on correcting it.

  3. monitoring May 28, 2018, 12:11 AM UTC

    Access to the application servers has been restored. The situation is still being monitored and investigated.

  4. resolved May 28, 2018, 04:34 AM UTC

    The incident has been resolved but we are closely monitoring the situation.