Digital Pigeon incident

Application errors when accessing uplaods

Major Resolved View vendor source →

Digital Pigeon experienced a major incident on October 22, 2019 affecting Application and API Servers, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2019, 08:14 PM UTC
Resolved
Oct 22, 2019, 10:01 PM UTC
Duration
1h 46m
Detected by Pingoru
Oct 22, 2019, 08:14 PM UTC

Affected components

Application and API Servers

Update timeline

  1. identified Oct 22, 2019, 08:14 PM UTC

    Under certain scenarios the application APIs are returning errors when accessing uploads. We have identified the cause of the issue and are deploying a fix.

  2. monitoring Oct 22, 2019, 08:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 22, 2019, 10:01 PM UTC

    This incident has been resolved.