Digital Pharmacist incident

Pharmacy Dashboard Experience - Login Issues

Major Resolved View vendor source →

Digital Pharmacist experienced a major incident on April 21, 2026 affecting Pharmacy Dashboard and Inbox / Messaging, lasting 5h 5m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 02:47 PM UTC
Resolved
Apr 21, 2026, 07:52 PM UTC
Duration
5h 5m
Detected by Pingoru
Apr 21, 2026, 02:47 PM UTC

Affected components

Pharmacy DashboardInbox / Messaging

Update timeline

  1. investigating Apr 21, 2026, 02:47 PM UTC

    We have received several reports from clients that they are experiencing an issue when logging into their Pharmacy Dashboard Experience. Our team is investigating and will provide an update on this situation as soon as possible.

  2. monitoring Apr 21, 2026, 06:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 21, 2026, 07:52 PM UTC

    This incident has been resolved.