Digital Communications Technologies incident
Webswervice / Forwarders Delays
Digital Communications Technologies experienced a minor incident on August 28, 2026 affecting Forwarders and Reports (AWS Data Center), lasting 5h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 28, 2026, 03:15 PM UTC
We are experiencing a degradation in the servers that are in charge of handling the queues for forwarders. We are actively investigating the cause and looking for a solution. We will provide an update once more information becomes available.
- investigating Aug 28, 2026, 05:04 PM UTC
The Development team has identified the issue and proceeded to perform the necessary fixes. At this point the services are back to operational and the team is monitoring its performance. We will provide further updates as more relevant information becomes available.
- monitoring Aug 28, 2026, 05:35 PM UTC
The Development team continues monitoring the system performance as we get the services and the data queue back to normal levels. We will provide further updates as more relevant information becomes available.