Digistorm incident

Enrol customers experiencing technical issues

Major Resolved View vendor source →

Digistorm experienced a major incident on February 2, 2022, lasting 21h 11m. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2022, 05:14 AM UTC
Resolved
Feb 03, 2022, 02:25 AM UTC
Duration
21h 11m
Detected by Pingoru
Feb 02, 2022, 05:14 AM UTC

Update timeline

  1. investigating Feb 02, 2022, 05:14 AM UTC

    Some users are currently experiencing technical issues with Enrol forms (this excludes Funnel form users). Our team is investigating and working toward a speedy resolution! Thank you for your patience.

  2. investigating Feb 02, 2022, 05:28 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 02, 2022, 06:25 AM UTC

    Thank you for your patience. A fix has been implemented, and our team is closely monitoring the situation.

  4. monitoring Feb 02, 2022, 06:26 AM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Feb 02, 2022, 07:10 AM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Feb 02, 2022, 07:11 AM UTC

    We are continuing to monitor for any further issues.

  7. resolved Feb 03, 2022, 02:25 AM UTC

    This incident has been resolved.