Digistorm incident

Intermittent disruptions on some school's Digistorm Apps

Digistorm experienced a major incident on October 5, 2022 affecting Digistorm App, lasting 5h 26m. The incident has been resolved; the full update timeline is below.

Started: Oct 05, 2022, 11:01 PM UTC
Resolved: Oct 06, 2022, 04:27 AM UTC
Duration: 5h 26m
Detected by Pingoru: Oct 05, 2022, 11:01 PM UTC

Affected components

Digistorm App

Update timeline

investigating Oct 05, 2022, 11:01 PM UTC

We're aware of intermittent interruptions to our app platform for some of our schools. Thank you for your patience as this issue is investigated with the highest priority. Further updates will be provided through this page as we work to an urgent resolution.
monitoring Oct 06, 2022, 12:24 AM UTC

A fix has been implemented and we are closely monitoring the platform and performance and stability.
resolved Oct 06, 2022, 04:27 AM UTC

Thank you for your patience. This issue has now been been resolved. Should you require any further assistance, please connect with our team.