Digistorm incident

Intermittent issue: Absentee form on Apps

Minor Resolved View vendor source →

Digistorm experienced a minor incident on August 14, 2023 affecting Digistorm App, lasting 5h 42m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2023, 11:44 PM UTC
Resolved
Aug 15, 2023, 05:26 AM UTC
Duration
5h 42m
Detected by Pingoru
Aug 14, 2023, 11:44 PM UTC

Affected components

Digistorm App

Update timeline

  1. investigating Aug 14, 2023, 11:44 PM UTC

    We are currently investigating a potential issue with absentee forms not being available for certain Apps users. We will update as we can confirm more information.

  2. investigating Aug 15, 2023, 01:32 AM UTC

    We've made a change to our forms library that impacted how the Absentee form loads in the App. The change was reverted and the team is investigating the cause.

  3. monitoring Aug 15, 2023, 01:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 15, 2023, 05:26 AM UTC

    Thank you for your patience while our team resolved this issue.