Digistorm incident

Intermittent performance issues on Funnel

Critical Resolved View vendor source →

Digistorm experienced a critical incident on October 19, 2023 affecting CRM and Forms, lasting 3h 40m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2023, 02:28 AM UTC
Resolved
Oct 19, 2023, 06:09 AM UTC
Duration
3h 40m
Detected by Pingoru
Oct 19, 2023, 02:28 AM UTC

Affected components

CRMForms

Update timeline

  1. investigating Oct 19, 2023, 02:28 AM UTC

    We're aware of intermittent performance issues on Funnel. Thank you for your patience as our team investigates the issue as a priority.

  2. investigating Oct 19, 2023, 02:41 AM UTC

    We are continuing to investigate this issue.

  3. identified Oct 19, 2023, 04:37 AM UTC

    The team have identified the issue and are working on a solution.

  4. monitoring Oct 19, 2023, 05:01 AM UTC

    A fix has been implemented and Funnel is back up. We will continue to monitor the situation.

  5. resolved Oct 19, 2023, 06:09 AM UTC

    This incident has been resolved.