Digistorm incident

Funnel: Intermittent performance issue

Minor Resolved View vendor source →

Digistorm experienced a minor incident on May 6, 2024 affecting CRM and Forms and 1 more component, lasting 20h 16m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2024, 11:35 PM UTC
Resolved
May 07, 2024, 07:52 PM UTC
Duration
20h 16m
Detected by Pingoru
May 06, 2024, 11:35 PM UTC

Affected components

CRMFormsEmailEventsBookingsAutomationsPaymentsAPI

Update timeline

  1. investigating May 06, 2024, 11:35 PM UTC

    We are currently investigating intermittent performance issues that might be affecting some Funnel users.

  2. investigating May 06, 2024, 11:42 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 07, 2024, 01:22 AM UTC

    Our team have identified the cause, and rolled out a fix for the intermittent performance issues on Funnel. We'll continue to monitor for stability of the system. Our sincere apologies for the inconvenience, and thank you for your patience.

  4. resolved May 07, 2024, 07:52 PM UTC

    This incident has been resolved.