Digistorm experienced a minor incident on August 29, 2024 affecting Forms and Payments, lasting 5h 13m. The incident has been resolved; the full update timeline is below.
Affected components
FormsPayments
Update timeline
- investigating Aug 29, 2024, 12:56 AM UTC
We are currently investigating failed payments on forms that may be affecting a number of schools
- monitoring Aug 29, 2024, 04:07 AM UTC
Between 10:17 AM August 28 and 1:42 PM August 29 (AEST) there was an issue with payments not processing. We're monitoring the issue and it appears to be resolved. We appreciate your patience while we worked on this and apologise for any inconvenience this may have caused. Thank you for your understanding.
- resolved Aug 29, 2024, 09:20 AM UTC
This incident has been resolved.