Digismoothie incident

This is an example incident

Notice Resolved View vendor source →

Digismoothie experienced a notice incident on May 13, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 13, 2020, 07:03 AM UTC
Resolved
May 12, 2020, 07:19 AM UTC
Duration
Detected by Pingoru
May 13, 2020, 07:03 AM UTC

Update timeline

  1. investigating May 13, 2020, 07:03 AM UTC

    When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.

  2. identified May 13, 2020, 07:03 AM UTC

    As you continue to work through the incident, update your customers frequently.

  3. monitoring May 13, 2020, 07:03 AM UTC

    Let your users know once a fix is in place, and keep communication clear and precise.

  4. resolved May 13, 2020, 07:03 AM UTC

    Empathize with those affected and let them know everything is operating as normal.