DG Technology experienced a critical incident on June 3, 2025 affecting Voice over IP (VoIP), lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
Voice over IP (VoIP)
Update timeline
- investigating Jun 03, 2025, 02:28 PM UTC
Engineers are investigating an issue affecting both inbound and outbound calls on our VoIP service. We are working to restore normal service, and apologise for any inconvenience caused.
- resolved Jun 03, 2025, 02:38 PM UTC
This issue has been resolved and we are seeing VoIP calls complete successfully. Please accept our apologies for any inconvenience caused.