DG Technology had 2 outages in the last 2 years totaling 1h 25m of downtime — averaging 0.1 incidents per month.
There were 2 DG Technology outages since May 2, 2025 totaling 1h 25m of downtime. Each is summarised below — incident details, duration, and resolution information.
Engineers are investigating an issue affecting both inbound and outbound calls on our VoIP service. We are working to restore normal service, and apologise for any inconvenience caused.
This issue has been resolved and we are seeing VoIP calls complete successfully. Please accept our apologies for any inconvenience caused.
We are aware that some inbound VoIP calls are failing to connect at this time. Engineers are investigating the cause and working to restore normal service as quickly as possible. We apologise for any inconvenience this is causing.
The intermittent inbound call issue has been traced to a single upstream carrier, who is aware of the problem on their end and is actively working to restore normal service.
This issue has been resolved and we are seeing inbound VoIP calls complete successfully. Please accept our apologies for any inconvenience caused.