DG Technology incident

VoIP - Outbound Call Failures

Minor Resolved View vendor source →

DG Technology experienced a minor incident on January 19, 2015, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2015, 09:17 AM UTC
Resolved
Jan 19, 2015, 09:57 AM UTC
Duration
39m
Detected by Pingoru
Jan 19, 2015, 09:17 AM UTC

Update timeline

  1. investigating Jan 19, 2015, 09:17 AM UTC

    We are investigating reports of outbound call failures on our VoIP service, which is preventing some customers from making telephone calls.

  2. resolved Jan 19, 2015, 09:57 AM UTC

    Engineers have resolved this issue, and outbound calls are now working as normal.