DG Technology experienced a minor incident on January 26, 2016, lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 26, 2016, 05:31 PM UTC
We are investigating an issue causing some outbound calls from our VoIP platform to fail . Our engineers are working to restore normal service as quickly as possible.
- identified Jan 26, 2016, 05:47 PM UTC
Our engineers have identified the cause and are working to restore normal service.
- resolved Jan 26, 2016, 06:34 PM UTC
The issue affecting outbound calls has now been resolved, and we are seeing calls complete normally. Please accept our apologies for any inconvenience caused.