DG Technology incident

Inbound & Outbound VoIP Issue

Minor Resolved View vendor source →

DG Technology experienced a minor incident on September 7, 2016, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2016, 08:50 PM UTC
Resolved
Sep 07, 2016, 09:03 PM UTC
Duration
12m
Detected by Pingoru
Sep 07, 2016, 08:50 PM UTC

Update timeline

  1. investigating Sep 07, 2016, 08:50 PM UTC

    Our monitoring has detected a fault causing some inbound and outbound calls via our VoIP platform to fail. Our engineers are investigating and we will provide an update as soon as possible. We apologise for any inconvenience caused.

  2. resolved Sep 07, 2016, 09:03 PM UTC

    Normal service has been restored and calls are now completing correctly. Apologies for any inconvenience caused.