DG Technology experienced a minor incident on September 20, 2017, lasting 1h 22m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 20, 2017, 03:34 PM UTC
We have identified that inbound callers may experience a delay whilst a call being initiated to some numbers, but the call does successfully connect when called. Our upstream supplier is investigating the issue, and we'll update this status when further information becomes available.
- resolved Sep 20, 2017, 04:56 PM UTC
Our supplier has isolated the fault affecting some inbound calls, and service is fully restored. Apologies for the inconvenience.