DG Technology experienced a minor incident on April 3, 2018, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 03, 2018, 11:20 AM UTC
We're investigating reports of one way audio on our VoIP service, and will post an update when further information is available.
- identified Apr 03, 2018, 11:40 AM UTC
We believe we have identified the cause of the one way audio issue, and are currently working to resolve it. Please accept our apologies for any inconvenience this may cause.
- resolved Apr 03, 2018, 12:24 PM UTC
Normal service has been restored as of 13:00, please accept our apologies for any inconvenience this outage caused.