DG Technology incident

Issue affecting some shared and dedicated servers

Major Resolved View vendor source →

DG Technology experienced a major incident on December 4, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2020, 02:44 PM UTC
Resolved
Jul 18, 2020, 02:30 PM UTC
Duration
—
Detected by Pingoru
Dec 04, 2020, 02:44 PM UTC

Update timeline

  1. resolved Dec 04, 2020, 02:44 PM UTC

    Resolved — Service was restored as of 4pm. Monitoring — Affected services have been restored, and investigations into the root cause are ongoing. We apologise for the inconvenience caused. Investigating — Engineers are investigating an issue affecting a number of shared and dedicated servers in one of our data centres. We will post an update here once we have further information.