DG Technology incident

VoIP - Outgoing call failures

Notice Resolved View vendor source →

DG Technology experienced a notice incident on August 6, 2021 affecting Voice over IP (VoIP), lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2021, 08:42 AM UTC
Resolved
Aug 06, 2021, 08:46 AM UTC
Duration
4m
Detected by Pingoru
Aug 06, 2021, 08:42 AM UTC

Affected components

Voice over IP (VoIP)

Update timeline

  1. investigating Aug 06, 2021, 08:42 AM UTC

    Engineers are investigating an issue affecting outbound calls from our VoIP platform. Inbound calls are unaffected.

  2. resolved Aug 06, 2021, 08:46 AM UTC

    Service was restored at approximately 09:44, we apologise for any inconvenience caused.