DG Technology incident

Partial shared and dedicated hosting outage

Major Resolved View vendor source →

DG Technology experienced a major incident on May 27, 2022 affecting Shared cPanel Hosting and Dedicated Servers, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2022, 02:55 PM UTC
Resolved
May 27, 2022, 03:18 PM UTC
Duration
23m
Detected by Pingoru
May 27, 2022, 02:55 PM UTC

Affected components

Shared cPanel HostingDedicated Servers

Update timeline

  1. identified May 27, 2022, 03:11 PM UTC

    Our monitoring has detected a failed switch in a rack in one of our datacentres which is impacting a number of shared and dedicated servers. Engineers are already onsite and working to replace the switch. We expect service to be restored within the next 30 minutes and will provide an update in due course.

  2. resolved May 27, 2022, 03:18 PM UTC

    The failed switch has been replaced, and all affected services restored.