DG Technology incident

Intermittent VoIP Issues

Minor Resolved View vendor source →

DG Technology experienced a minor incident on June 22, 2022 affecting Voice over IP (VoIP), lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2022, 08:10 AM UTC
Resolved
Jun 22, 2022, 08:30 AM UTC
Duration
19m
Detected by Pingoru
Jun 22, 2022, 08:10 AM UTC

Affected components

Voice over IP (VoIP)

Update timeline

  1. investigating Jun 22, 2022, 08:16 AM UTC

    Our monitoring has detected some intermittent issues impacting inbound and outbound calls on our VoIP service. Engineers are investigating.

  2. resolved Jun 22, 2022, 08:50 AM UTC

    Normal service has been restored, we apologise to impacted customers.