DG Technology incident
CloudSites platform outage - Windows / IIS
DG Technology experienced a minor incident on August 3, 2023 affecting CloudSites Platform, lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 03, 2023, 07:43 AM UTC
We are currently investigating an issue on our CloudSites platform affecting websites that use Windows / IIS technology. Websites using Linux technology are unaffected. Engineers are working to restore normal service. We apologise for any inconvenience caused.
- monitoring Aug 03, 2023, 09:06 AM UTC
Engineers have put in place a fix and we are now monitoring to ensure this has fully restored affected services.
- resolved Aug 03, 2023, 09:17 AM UTC
Engineers have restored normal service to websites using Windows / IIS technology on our CloudSites platform. A RFO (Reason for Outage) is available to customers affected, please contact [email protected] for a copy if required. Thank you for your patience.