DG Technology incident

VoIP - Outbound Call Issue

Minor Resolved View vendor source →

DG Technology experienced a minor incident on May 21, 2015, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2015, 09:20 AM UTC
Resolved
May 21, 2015, 09:29 AM UTC
Duration
8m
Detected by Pingoru
May 21, 2015, 09:20 AM UTC

Update timeline

  1. identified May 21, 2015, 09:20 AM UTC

    Our monitoring has identified an issue which is affecting customers making outbound calls on our VoIP platform. Engineers are working to restore normal service as quickly as possible.

  2. resolved May 21, 2015, 09:29 AM UTC

    Engineers have restored service and outbound calls are now functioning as normal. Please accept our apologies for any inconvenience caused by this brief outage.