DG Technology incident

Network Issue

Major Resolved View vendor source →

DG Technology experienced a major incident on January 18, 2016, lasting 3h 27m. The incident has been resolved; the full update timeline is below.

Started
Jan 18, 2016, 06:11 PM UTC
Resolved
Jan 18, 2016, 09:38 PM UTC
Duration
3h 27m
Detected by Pingoru
Jan 18, 2016, 06:11 PM UTC

Update timeline

  1. investigating Jan 18, 2016, 06:11 PM UTC

    We are investigating a core network issue affecting access to some services. A further update will be posted in due course.

  2. investigating Jan 18, 2016, 06:28 PM UTC

    Normal service was restored at 18:19, our engineers continue to investigate the cause. We apologise to affected customers for this brief outage.

  3. resolved Jan 18, 2016, 09:38 PM UTC

    This incident has been resolved.