DG Technology experienced a minor incident on April 21, 2016, lasting 7m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 21, 2016, 08:31 AM UTC
We are investigating reports that internal calls between phone extensions are failing on our VoIP platform. External calls are not affected. Engineers are working to restore normal service.
- resolved Apr 21, 2016, 08:38 AM UTC
Engineers have established the root cause of the failing internal calls, and have put in place a fix. Normal service has been restored.