DG Technology incident

LINX Network Outage

Notice Resolved View vendor source →

DG Technology experienced a notice incident on March 23, 2021 affecting Voice over IP (VoIP) and Shared cPanel Hosting and 1 more component, lasting 3h 17m. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2021, 04:05 PM UTC
Resolved
Mar 23, 2021, 07:23 PM UTC
Duration
3h 17m
Detected by Pingoru
Mar 23, 2021, 04:05 PM UTC

Affected components

Voice over IP (VoIP)Shared cPanel HostingManaged DNSVirtual Private Servers (VPS)CloudSites PlatformWordPress ManagerConnectivityDedicated ServersColocation

Update timeline

  1. identified Mar 23, 2021, 04:05 PM UTC

    LINX (London Internet Exchange) is having their second outage of the day which is causing lots of routing issues on the Internet in general. They are a large peering network used by most providers in the UK. We understand they're aware of and working on the issue their side, and we're doing what we can to route around them in the mean time. Some instability is expected as LINX handle a significant percentage of all UK Internet traffic.

  2. monitoring Mar 23, 2021, 05:11 PM UTC

    We have seen stability return and traffic over LINX is starting to increase.

  3. resolved Mar 23, 2021, 07:23 PM UTC

    This incident has been resolved.