Dfns incident

API requests erroring with 500 status

Minor Resolved View vendor source →

Dfns experienced a minor incident on March 27, 2025 affecting REST API and Signing Engine and 1 more component, lasting 6h 35m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2025, 08:01 AM UTC
Resolved
Mar 27, 2025, 02:37 PM UTC
Duration
6h 35m
Detected by Pingoru
Mar 27, 2025, 08:01 AM UTC

Affected components

REST APISigning EngineWeb UI

Update timeline

  1. investigating Mar 27, 2025, 08:01 AM UTC

    We are seeing issues related to our authentication system, currently investigating

  2. monitoring Mar 27, 2025, 08:34 AM UTC

    A fix has been rolled out. We are monitoring the system to make sure the incident is resolved.

  3. resolved Mar 27, 2025, 02:37 PM UTC

    This incident has been resolved.