Dexis incident
DEXIS IS Connect/DEXIS IS ScanFlow are currently being impacted by a widespread outage from Microsoft Azure
Dexis experienced a major incident on October 29, 2025 affecting DEXIS IS Connect, lasting 6h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Oct 29, 2025, 05:41 PM UTC
Our products are currently impacted by a widespread outage from Microsoft Azure. The next update will be provided in 30 minutes, or as events warrant. For more info, you can consult Microsoft Azure status page https://azure.status.microsoft/en-us/status
- monitoring Oct 29, 2025, 08:53 PM UTC
The Azure team has deployed their "last known good" configuration, and we are seeing gradual recovery in service health. We will continue to monitoring the service health closely.
- monitoring Oct 29, 2025, 10:02 PM UTC
Services seems to be stabilized and are now operational. We will continue to monitor for stability.
- monitoring Oct 29, 2025, 11:05 PM UTC
Microsoft Azure is continuing to observe recovery across affected services. Our systems remain stable, and we're monitoring closely.
- resolved Oct 30, 2025, 12:39 AM UTC
All Microsoft Azure Services have fully recovered and are operating as expected. We have validated system stability and are now resolving this incident.