Devolutions incident

Elevated error rates with Entra ID authentication on Devolutions Cloud

Minor Resolved View vendor source →

Devolutions experienced a minor incident on July 14, 2026 affecting France and US and 1 more component, lasting 7h 11m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2026, 07:55 AM UTC
Resolved
Jul 14, 2026, 03:06 PM UTC
Duration
7h 11m
Detected by Pingoru
Jul 14, 2026, 07:55 AM UTC

Affected components

FranceUSCanadaCloud (formerly known as Hub Personal)Australia

Update timeline

  1. investigating Jul 14, 2026, 07:55 AM UTC

    We are currently investigating this issue.

  2. identified Jul 14, 2026, 09:21 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 14, 2026, 01:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 14, 2026, 03:06 PM UTC

    The incident has been resolved. If you are using the encryption service, you may need to restart it if you still encounter errors.